I've a website which was hosted another server and the site was suspended. After requesting that hosting provider the site was unsuspend and then i transefer the site using whm transfer tool. But after transfer the site was still showing suspended.
I've checked in WHM but in there the site was not in suspended list.
1. First please try re-suspending and then unsuspend the account through WHM. It should be under the "Account Functions" tab submenu Manage Account Suspension.
2. If the first method doesn't working. then login WHM-->Account Information-->List Accounts-->search the account and click on cpanel icon to login cpanel of that site.
Then open the file manager and open the folder "cache" and delete all the cache files.
Now the site works.
I've checked in WHM but in there the site was not in suspended list.
1. First please try re-suspending and then unsuspend the account through WHM. It should be under the "Account Functions" tab submenu Manage Account Suspension.
2. If the first method doesn't working. then login WHM-->Account Information-->List Accounts-->search the account and click on cpanel icon to login cpanel of that site.
Then open the file manager and open the folder "cache" and delete all the cache files.
Now the site works.
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